Terms of service

 

These Terms of Service ("Terms") govern your use of matinhome.com (the "Site") and any purchase you make through it. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

1. Eligibility

By using the Site or placing an order you confirm that you are at least 18 years old. The Site is not intended for individuals under the age of 18.

2. Products and pricing

All prices are displayed in US dollars (USD). Applicable sales tax is calculated at checkout. We make every effort to display our products and their colors and dimensions accurately, but slight variations may occur due to screens and manufacturing. We reserve the right to correct pricing or descriptive errors; if an error affects an order you've placed, we will contact you before proceeding and you may cancel for a full refund.

3. Orders and acceptance

Your order is an offer to purchase. We may accept or decline any order — for example, where we suspect fraud, where a product is unavailable, or where there is a pricing error. Your payment is captured at the time of purchase; if we cancel an order, you receive a full refund. Order confirmation emails acknowledge receipt of your order; the contract is completed when your order ships.

4. Shipping, returns, and refunds

Shipping timelines and costs are set out in our Shipping Policy. Returns and refunds are governed by our Return & Refund Policy (30 days from delivery). Both policies form part of these Terms.

5. Acceptable use

You agree not to use the Site for any unlawful purpose, to attempt to interfere with its operation or security, to submit false or misleading information, or to infringe the rights of others.

6. Intellectual property

All content on the Site — including text, product descriptions, images, logos, and design — is owned by or licensed to Matinhome and protected by applicable intellectual property laws. You may not reproduce or use it without our prior written permission.

7. Warranties and limitation of liability

Products are provided as described on their product pages. To the fullest extent permitted by law, Matinhome is not liable for indirect, incidental, or consequential damages arising from your use of the Site or products, and our total liability for any claim is limited to the amount you paid for the product concerned. Nothing in these Terms limits rights you have under applicable consumer protection law.

8. Governing law

These Terms are governed by the laws of the State of Iowa, United States, without regard to conflict-of-law principles.

9. Changes to these Terms

We may update these Terms from time to time. The current version will always be posted on this page, and material changes apply to orders placed after they are posted.

10. Contact

Questions about these Terms? Reach us using the details below.

Contact Matinhome

Email

support@matinhome.com

Phone

+1 (712) 543-5778

Contact form

Contact form

Response time

Within 24 hours on business days

Opening hours

Monday to Friday, 9:00 AM – 5:00 PM (ET)

Weekend availability

Closed on weekends — messages received then are answered the next business day

Store name

Matinhome

Business address

2512 Reppert Coal Road, Denver, IA 50622, United States